According to the readings this week, the term strategic
communication means a variety of different things, and it depends on your positio
in an organization as to what strategic communication means for you. From my
understanding of the readings, it seems the term strategic communication is a
little all over the place, and there is not one nailed down definition for one
specific type. In order to give the term more validation, I feel that it should
be backed in theory so it can be thoroughly referenced between multiple
companies and have a clear definition.
Hallahan et al say the
term strategic communication has taken on a myriad of meanings, and that there
is even some backlash to the word strategic since people still liken it to war
and physical combat (Hallahan et al, 2007). Over the years, many corporations have adopted
strategic communication and communication plans of some sort.
“By the beginning of the 21st century,
practically all corporations and most non-profit organizations in the United
States, the European Union, Australia, New Zealand, and South Africa had organized
formal communication programs” (Hallahan et al, p. 16, 2007).
According to Belasen in Historical Foundations of Corporate
Communication, there are many articles on a range of communication topics in a
top communication magazine, including investor relations, customer relations,
media relations, advertising, and so on. However, Belasen notes that each
writer took a different stance and had a different audience for each article. Looking at this piece, it’s clear to see how
everyone has these ideas of corporate communication and strategic communication
on a broad scale, but it has yet to be molded into a “one size fits all” term.
I believe the reason there is so much information on
corporate communication is because in a corporate workspace, communication can
mean many different things. For example, someone in the public relations
department implements new way to brand the company and communicate appropriately
with the public, while someone in the technical department of the company may
be at a computer writing html code all day. In that sense, it’s difficult to
compare the communication tactics since the end goals of each position are very
different. I believe the role of strategic communication in that since can be
looked at on a broad spectrum for the entire company as a whole, but then would
need to be divided down to specific goals for each department.
As stated earlier, strategic communication should have more
of a theory backing to so each corporation is on the same page when it comes to
what is best for the company, but I also believe it should be broken down by
each department so it fits accordingly. Strategic communication does not have to be a
right or wrong answer, but there should be steps in place in order to get each
department to meet their goals so the company can succeed overall.
Belasen,
A. (2007). Corporate communication as a field of study and a community of
practice. In The theory and practice of
corporate communication (pp. 3-8). New York:
Sage.
Hallahan,
Kirk, Holtzhausen, Derina, van Ruler, Betteke, Veri, Dejan and Sriramesh,
Krishnamurthy (2007). Defining Strategic
Communication. International Journal of
Strategic Communication,1(1),3-35.
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